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Effective Date: January 2026
Lange Originals, LLC. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.langeoriginals.com, interact with our services, submit forms, or opt in to communications, including SMS/text messaging.
By using our website or providing us with your personal information, you agree to the practices described in this Privacy Policy.
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We may collect the following types of personal information:
Contact Information: Name, email address, phone number (including mobile number), mailing address.
Account Information: Username, password, and other registration details if you create an account.
Communication Preferences and Consent Data: Information about your preferences for receiving communications (e.g., email, SMS/text messages), including records of when and how you provided consent, such as opt-in timestamps, keywords used (e.g., for SMS sign-ups), and the specific consent language you agreed to.
Usage and Device Information: IP address, browser type, operating system, device identifiers, pages visited, time and date of visits, referring/exit pages, and other analytics data collected via cookies, web beacons, or similar technologies.
Other Information You Provide: Any details you voluntarily submit through forms, surveys, customer support interactions, purchases, or other communications (e.g., payment information processed securely by third-party providers, though we do not store full card details).
We collect this information directly from you (e.g., via web forms, sign-up checkboxes, or SMS opt-ins), automatically through your use of our site, or from third parties where permitted by law.
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We use the collected personal information for the following purposes:
To provide, maintain, and improve our website, products, and services.
To process transactions, fulfill orders, and provide customer support.
To communicate with you, including responding to inquiries, sending service-related updates, or (with your consent) promotional/marketing messages via email or SMS/text.
To personalize your experience, such as tailoring content or recommendations.
To analyze website usage, troubleshoot issues, and enhance security.
To comply with legal obligations, prevent fraud, enforce our terms, or protect our rights and safety.
For internal business purposes, such as data analysis, audits, and research.
For SMS/text messaging specifically: If you opt in to receive SMS messages (e.g., by submitting your phone number and consenting via a form checkbox, keyword reply, or similar method), we use your mobile number and related consent data solely to send you the agreed-upon messages, such as promotions, updates, alerts, or transactional notifications.
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We do not sell your personal information. We may share your information in limited circumstances:
Service Providers: With trusted third-party vendors who assist us in operating our website and services (e.g., hosting providers, email/SMS platform providers like Twilio or similar services, analytics tools, payment processors). These providers are contractually required to use your information only for the purposes we specify and to protect it.
Business Transfers: In connection with a merger, acquisition, or sale of assets.
Legal Requirements: To comply with laws, respond to subpoenas, court orders, or government requests; to enforce our agreements; or to protect rights, property, or safety.
With Your Consent: When you explicitly authorize us to share it.
Important SMS Consent Disclosure: SMS consent (including your opt-in agreement to receive text messages and your mobile phone number provided for that purpose) is not shared with third parties or affiliates. Your SMS opt-in applies only to communications from Lange Originals, LLC.. We do not share, sell, or transfer your SMS consent or related phone number to any other company, affiliate, or third party for their independent marketing or other uses. Consent is one-to-one and specific to our SMS program.
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By providing your mobile phone number and opting in (e.g., by checking a consent box on our website, texting a keyword, or otherwise agreeing), you consent to receive SMS/text messages from Lange Originals at the phone number you provided.
Types of Messages You Can Expect to Receive
You may receive SMS messages related to:
Order confirmations and updates
Shipping and delivery notifications
Appointment reminders (if applicable, e.g., for custom orders or support scheduling)
Account notifications (e.g., password resets, order status changes)
Promotional offers, discounts, and product updates (if you have opted in for marketing messages)
Customer service responses or follow-ups
Messaging Frequency
Messaging frequency may vary depending on your interactions, orders, promotions, or account activity. It could range from occasional messages (e.g., one per order) to more frequent during active promotions or high-engagement periods. We will not send messages excessively.
Carrier Charges
Message and data rates may apply for each message sent or received, depending on your mobile carrier plan. You are solely responsible for any charges incurred.
How to Opt Out
To opt out of receiving SMS messages at any time, simply text STOP to the number from which you are receiving our messages. You will receive a confirmation message, and we will stop sending promotional/marketing texts (though you may continue to receive important transactional or service-related messages if required for your order/account until resolved).
For Assistance
For help or questions about our SMS program, text HELP to the same number, or visit our website at www.langeoriginals.com.
Additional Information
Visit our Privacy Policy for details on how we handle your personal information, including SMS consent.
Visit our Terms of Service for additional rules governing use of our website and services.
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We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure.
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Depending on your location (including Utah residents under applicable state laws), you may have rights regarding your personal information, such as accessing, correcting, deleting, or opting out of certain uses/sharing. To exercise these rights, contact us at the information below.
For SMS specifically: Opting out via "STOP" is the primary method, as described above.
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Our services are not directed to individuals under 13. We do not knowingly collect personal information from children. If we learn we have collected such data, we will delete it.
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We may update this policy from time to time. Changes will be posted here with an updated effective date. We encourage you to review it periodically.
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If you have questions about this Privacy Policy or our SMS program, contact us at:
Lange Originals
e-mail: support@langeoriginals.com
Phone: 801-262-7322
Address: 3651S 700E, Salt Lake City, Utah, 84106
Accessibility and Prominent Placement
This Privacy Policy (including the SMS Terms and Conditions) is easily accessible:
A link to this policy is included near every consent checkbox or SMS opt-in language on our web forms (e.g., "By checking this box, you agree to our [Privacy Policy] (including SMS Terms) and consent to receive SMS messages.").
A link to this Privacy Policy appears in the footer of every page on our website for easy access at any time.
By continuing to use our website or services, you acknowledge that you have read and understood this Privacy Policy.
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